OJUNTO

Online do-it-yourself surveys

Mystery shoppers

Market research companies

Hassle-Free

With Ojunto, there is nothing to install. You just sign up and you can start using the service immediately. The standard questionnaire suits many businesses – it evaluates overall satisfaction, staff behavior, quality of products/services, facilities – so you do not waste any time creating questions or building reports. You just sign up, invite your customers and then receive your confidential reports.

Excellent

Poor

Poor

Poor

Attractive to respondents

Respondents can take Ojunto’s survey in less than two minutes. And we even offer a sweepstakes to enhance response rates (available on the Professional Plan).

Excellent

Regular

N/A

Regular

Powerful results

Ojunto shares your reports SOLELY with you (they are not public) and you receive them every quarter by email. You gain valuable insights directly from your customers in an easy to understand fashion. Finally, when possible, we benchmark your results with similar companies in your area (on the Professional Plan), so you can assess your competitive position.

Excellent

Regular

Regular

Regular

You are in control

With Ojunto, you control the audience and the frequency of the surveys. And you direct your customers to a channel where they can voice their opinions directly to you (instead of posting a review about your company on a random website).

Excellent

Excellent

Regular

Regular

Marketing tool

With Ojunto, you communicate to your customers that you are committed to excellence in the customer experience. And you keep your brand on the top of your customers’ minds.

Excellent

Excellent

N/A

Regular

Low cost

For an affordable subscription fee (we also offer an entirely free plan), Ojunto can offer you more insights than companies which would charge you thousands of dollars. And, you may cancel our service anytime – no catches.

Excellent

Excellent

Poor

Poor